Support

No. The phrase and keys are generated, encrypted and used only on your iPhone. They are never sent to the publisher or to any third-party service; only an encrypted backup you export yourself can leave the device.

Every wallet derives its addresses along a “path” (for example m/84'/0'/0' for Bitcoin Native SegWit). Omnipath computes, on the device, the addresses of more than 60 schemes used by popular wallets, then asks the blockchains which of them hold funds or show activity. Only public data (addresses and public keys) leaves the iPhone.

Any BIP39 phrase of 12, 15, 18, 21 or 24 words, in any of the 10 official languages, with or without a passphrase (25th word), as well as Electrum standard and SegWit seeds. Omnipath checks the paths used by more than 60 wallets, including MetaMask, Ledger Wallet (Ledger Live), Trezor, Trust Wallet, Exodus and Phantom.

No. Omnipath computes the addresses on the iPhone and reads the blockchains: no transaction is sent and nothing is changed. Your old app keeps working with the same phrase. Keep in mind that any app that knows the phrase can spend the funds.

No, and nobody can: without the phrase the funds cannot be accessed. If the app is still installed and unlocked, back up the phrase right away (Settings › Manage wallets › your wallet › Show recovery phrase) or create an encrypted backup (Settings › Encrypted backup).

The passcode cannot be recovered. On the lock screen, tap “Forgot your passcode?” then “Reset the app”, and restore your wallets with their recovery phrases or your encrypted backup (.omnibak).

Let the background search finish (the “Finding your funds…” pill on the Wallet tab), then pull down to refresh. If you had set a passphrase (25th word), enter it in the advanced options of the import: a different passphrase opens a different wallet. To review every path checked: Settings › Manage wallets › your wallet › See every path checked.

Settings › Reset the app erases everything the app keeps on the device, including the encrypted vault in the iOS keychain. Uninstalling the app deletes its other data, but iOS may keep that encrypted vault in the keychain: reset the app before uninstalling it. The publisher keeps no data from the app; to have an email you sent us deleted, just ask.

Be careful: Omnipath never contacts its users to ask for a phrase, a key, a passcode or a payment.